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FAQ

1. I registered some time ago and haven't received my Riders Pack in the mail - what do I do?

It seems that some of the riders packs have gone missing in the mail - our marshalls will be checking off registrations at the meeting point in Canberra before we ride off to the National Police Memorial.  We will have a list of all registered riders and we will make sure that you do receive a Riders pack in the mail after the Ride.  In the meantime, click here to view the Riders Information Brochure.

2. Who can participate in the Wall to Wall Ride?

Registration is open to the entire policing family - current serving sworn and unsworn, retired police, emergency services officers, as well as friends and family members.

3. I am having trouble paying online using the PayPal option.  What can I do?

Check your antivirus settings - you might need to temporarily allow "pop ups".

Another possible reason is that you have not selected the "check box" at the bottom of the registration form that tells us that you agree to the terms and conditions of entry into the ride. 

If neither of these options work, go back to the registration process and select the "post a cheque or money order" option.

4. Who will book my accommodation?

You are responsible for booking your own accommodation and we highly recommend doing so as soon as possible as there are many other events during September in Canberra.  Feel free to browse through our Accommodation page for links to various booking websites.

5. Do pillion passengers need to register and pay the registration fee too?

Yes - please register your pillion passenger separately so that we have all the relevant contact details and they must also agree to the terms and conditions of this ride.  Remember that one of the purposes of the Wall to Wall Ride is to raise funds for Police Legacies and all registration fees will be donated to your / your Pillion passenger's chosen Police Legacy after the Ride.

6. Is this activity considered to be an "on-duty" event?

Definitely not - for NSW and VIC Police.

7. How much is the registration fee?

$50 per registered rider or pillion passenger.  All registration fees will be donated to the Police Legacy in the State / Territory you nominate when you register.

8. I'd like to join one of the State / Territory groups along their way - how can I find out where I can meet up with them?

Go to the "Routes" page of this website and you'll find information about the State routes as well as the email address for their State Liaison Officer who would be more than happy to hear from you.

9. I'm registered for the ride - when will I receive my Riders pack?

Riders packs will all start to be posted out during the last two weeks of August.

10.  I ordered 2011 merchandise from the gift shop and it hasn't arrived yet - when can I expect it?

There was a delay from one of our suppliers but all items have now arrived and the orders are being sent out now.